We want your project to go as smoothly as possible. A big part of this is shipping logistics. About a week before the product ship date we will contact either you or the builder to make final shipping and payment arrangements. The day or so before your shipment arrives you will be contacted by the freight company to confirm delivery. We are with you every step of the process.
Every order we ship is carefully packaged in accordance with its contents. First, we protect the product with cardboard edges attached with poly-nylon strapping. Next, the product is wrapped in a protective covering material to ensure no moisture or other damaging elements are allowed access to the product. Finally, we custom build every pallet and crate using kiln dried southern yellow pine to ensure that the product fits snugly and will arrive safely at the final destination.